VAT, EC and Non-EC Customers

If you are VAT Registered, it will be important to record details of your Customer’s VAT Number if they have one, and are based in another EC Country, or outside the EC entirely.

Recording a Customer’s VAT Number

You can record the Customer’s VAT Number by:

Customers > Options > Amend the “VAT Number” field to theirs

At this point you will want to specify if they are based inside of the UK, outside the UK but within the EC, or outside of the EC. To do this you would do one of the following:

1. If based inside of the UK; do not tick “This customer is VAT registered in another EC Member State” or “is based outside of the EC”
2. If based outside the UK but within the EC; tick “This customer is VAT registered in another EC Member State”
3. If based outside of the EC;  tick “is based outside of the EC”

To apply these changes in information simply click “Update”

You can check if the VAT number is valid by using the European Commissions VIES VAT number validation tool, available by clicking here.

You can see which countries are recognised by HMRC as being in the EC by clicking here.